This Refund Policy outlines the terms and conditions governing the refund process for learning@360-bytes.com online education courses. Please read this policy carefully to understand your rights and responsibilities when requesting a refund.
Refund Eligibility
Course Cancellation:
- In the event that learning@360-bytes.com cancels a course, all enrolled participants will receive a full refund of the course fee.
- Withdrawal Before Course Start Date: If you decide to withdraw from a course before the official start date, you are eligible for a 50% refund of the course fee.
- Withdrawal After Course Start Date: Once a course has begun, no refunds can be claimed.
Refund Request Process
To initiate a refund request, please follow these steps:
- Send an email to learning@360-bytes.com with the subject line “Refund Request – Course Name.”
- In the email, provide your full name, course name, transaction mode, transaction slip and the reason for your refund request.
- Attach any relevant supporting documents, such as withdrawal notifications or course cancellation notices.
- For the security and safety of our customers, we can ask the additional information from the customer for verification purposes.
Refund Processing Time
- Once we receive the documents and request at your end, our team will verify it. After successful verification refund will be processed within 90 business days of receiving your refund request and any required documentation.
- The refund will be issued in the same form as the original payment.
Contact Information
If you have any questions or need further assistance regarding our refund policy, please contact our customer support team at learning@360-bytes.com or +91 99884 81027.
Policy Updates
Learning.360-bytes reserves the right to update or modify this refund policy at any time. Any changes will be communicated through our official website or by email to registered course participants.
By enrolling in our online education courses, you agree to abide by this refund policy and any updates or modifications thereof.